What happens if I change my mind after I have bought the goods?
You have 14 days from the date of delivery to change your mind. We are happy to refund or exchange. If you are unhappy in any way with your purchase, please email us, and then return it to the Vanilla shop at the address below for a full refund. We strongly recommend you use a guaranteed postal service. We do not refund the cost of postage and packing.
Please note that return purchases must arrive in the same condition as when they were posted out to you. We will refund your payment when we receive the item and we will email to confirm that this has taken place.
Vanilla Home & Gift Store,
6 Burscough Street